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Emma ›
Emma ›Emma, can you take the support queue this week?
On it. I’ll work through everything I can and flag anything sensitive before it goes out.
Perfect, thank you
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9:41
# support34 members

Emma APP
Queue’s clear. 34 tickets resolved today, 2 waiting on your review.
✅ 2🎉 3

Zaria
amazing work 🙌
Message #support
9:41
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EmmaTo: me · 4:58 PM
Weekly support recap, ready for review
Hi! Here’s this week’s recap: 168 tickets resolved, median first reply 3 min, CSAT 97%. Two refund requests need your sign-off — details inside.
— Emma
PDF
support-recap-w30.pdf2.4 MB